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Privacy controls before you open your account

Your account data, DANA, OVO, GoPay and QRIS wallet records, device sessions and lobby activity are covered by this Privacy Policy before you open your account.

DANA record checksOVO wallet privacyGoPay data handlingQRIS transaction logsDevice session controls
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nagatoto168 Privacy controls before you open your account
CONTACT PATHS

Reach us about your data

A privacy request should reach the team that can verify your account without exposing extra details.

Live chat privacy help Use live chat when you are already logged in and need a quick privacy check. We confirm your account session first, then explain whether the issue belongs to data access, payment records, cookies or device security.
Email request channel Send email for requests that need attachments, such as a correction to your registered name or phone number. Mask payment screenshots except the final reference digits so we can match records without receiving excess data.
Account inbox follow-up For ongoing privacy cases, we use your account inbox to keep the reply tied to your profile. Check Profile > Messages after support confirms your identity, especially for access files or correction outcomes.
DATA CONTROLS

How we handle privacy requests

Privacy handling is built into the way your account, wallet and device records move through our system.

Account data collection

When you join, we collect the details needed to create and secure your account, such as mobile number, login name, password status and profile fields. We do not ask for unrelated documents unless a case requires verification.

Wallet record matching

DANA, OVO, GoPay and QRIS references are used to match deposits, withdrawals and dispute checks to your account. We store transaction IDs, timestamps and status records, not full wallet credentials or payment app passwords.

Cookie choices

Cookies help us keep your session active, remember language choices and detect unusual login patterns. You can clear cookies from your browser settings, though some account security checks may ask you to verify again afterward.

Device history

Profile > Security > Active Devices shows recent device sessions so you can spot access you do not recognise. If you remove a device, we may keep a security log for investigation and account recovery checks.

Gameplay privacy logs

When you open Live Baccarat, Caishen Wins or Royal Fishing, we record session activity to settle rounds, resolve disputes and protect account integrity. These logs are not sold as marketing lists to outside parties.

Retention calendar

We keep records only as long as needed for account operation, legal duties, payment reconciliation and dispute handling. When a record is no longer required, we remove it from active systems or anonymise it.

Privacy questions before joining

Before you create an account, you may want to know exactly what happens to your data. These answers focus on your rights, payment privacy, device records, cookies and support steps. If your situation involves local eligibility, remember that access depends on local law and is available only where local law permits.

We collect account details such as your mobile number, login name, password status, profile fields, device data and wallet references. We use them to create your account, protect sessions, verify payments and answer privacy requests.

No. We do not store your payment app password or full wallet login. We keep transaction references, timestamps, status records and account matching details so deposits, withdrawals and disputes can be checked accurately.

Contact live chat, email or the account inbox and ask for data access. We verify your identity first, then prepare eligible account, wallet and device records in a format support can deliver securely.

Yes, if the correction is supported by account checks. Start at Account > Profile > Personal Details or contact support. We may ask for masked proof so we can update the record without collecting extra data.

Cookies keep you logged in, remember display choices and help detect risky sessions on Android browsers and iOS Safari. You can clear them in browser settings, but you may need to verify your account again.

Yes. Go to Profile > Security > Active Devices and remove the phone you no longer use. We may retain a security event record so support can investigate later access questions or recovery requests.

Use live chat, email or your account inbox and state that you want deletion of eligible data. We check account status, payment duties and dispute needs before confirming what can be removed or anonymised.

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